Frequently Asked Questions

Specializations of our writers are different. We have a large team and our experts cover a lot of subject areas and topics. You can rely on their expertise and knowledge as they hold Master’s and Ph.D. academic degrees and no papers can be too complex for them. Whatever level of writing (high school, college, university, or PhD) is needed, you will get help from us.

For sure, you can! Both new customers and our loyal ones may get discounts from the company. Get in touch with the personnel from our customer support team and see what they can offer you. We are online all the time, so just let us know what questions you have got and we will be happy to give the answers.

We are open to negotiating all conditions and instructions. However, if new requirements differ from the original ones or they change the urgency of the order and level of writing, these changes have to be paid for. Serious changes require either compensation or a new order placement. Each case is individual, but if the writer needs to take extra effort to modify the assignment, this change demands some extra payment. It may be related to the length of the paper, its content, level, or urgency. If you are short of time and you need to change some of the requirements right away, send us an email or use a live chat to discuss everything with the support staff. Also, you have to submit all the files and supplementary materials before a writer is assigned to your order.

We always stick to the deadlines our customers set. It is one of our priority tasks not to be late. In case of any emergency and lateness of any paper, we guarantee full refund for the paper. Before placing the order, check on its urgency twice to be sure that you still have time till your college or university submission.

Logging into your customer’s account, upload the required files to a particular order.

Providing our customers with authentic content is one of our main guarantees. Having a transparent anti-plagiarism policy, we do our best to avoid plagiarism by any means. First, we hire only professional and responsible writers, who do not copy-paste the ideas of others without mentioning their authorship. Second, before sending the paper to the customer, we carefully check it through special software to detect even the subtlest hints of plagiarized content. Third, we create each paper from scratch and tailor it to the requirements of the customer, who has ordered it. Thus, you can be sure that your paper ordered at our legit service will be free from unoriginal content. If your paper appears to be plagiarized and you can send an accurate report, you will receive your money back as we never cheat on our customers.

In addition to professional writing assistance, our company provides its customers with a wide range of editing, researching, proofreading, and rewriting help in various academic fields. No matter what kind of academic assignment you want us to deal with, we will find a writer, who will do it perfectly. Our experts can handle high school, college, university, and even undergraduate assignments equally well. We want you to know that we can help you with writing essays, research papers, reports, case studies, speeches, PowerPoint presentations, research proposals, journal reviews, article critiques, as well as professional dissertations. As for the disciplines, we can deal with Accounting, Nursing, Management, Arts, Business, Literature, History, Sociology, IT, Political science, and many others.

We are confident that it is impossible to provide our customers with unparalleled writing assistance without growth and evolution. Thus, we are constantly monitoring the needs of our customers and try to do our best to make them satisfied with their choice of writing provider. We are committed to our customers’ success. Therefore, we meet the highest standards of quality in our work. For your convenience, we are constantly introducing new options and services. Now, you are free to communicate with the writer in our convenient messaging system, track the order status, share your recommendations regarding your task guidelines, or attach relevant readings and materials to the system. Besides, you can download your paper 24/7. In order to achieve the best outcome, you are free to choose a preferred writer for your order. To meet the growing demand of our customers, we have gathered a team of TOP 10 writers, who are capable of handling the most challenging tasks.

Our service is at your disposal 24/7. This means that you are free to contact us anytime any question arises. In case of having any inquiries or concerns, you are free to get in touch with us by phone, e-mail, or Live Chat. No matter what problem you want us to address, one of our support representatives will do it immediately

We have worked very hard to meet and exceed the expectations of thousands of customers from all over the globe. We highly value our customers, thus we never put their reputation at risk by providing them with poorly written papers. We have earned an excellent reputation and we won’t compromise it by breaking down our guarantees.

Due to many years of hard work, as well as a professional team of writers, our company has gained a brilliant reputation in the academic writing industry. You can be certain that no other writing companies can excel in our level of services, our research abilities, our guarantees, and our resources. Taking care of the needs of our customers, we have hired a lot of seasoned writing experts capable of handling various writing tasks. Our writing pool includes a lot of former college and university professors holding Ph.D. degrees, creative magazine journalists, and editors ready to work 24/7. All of them have advanced writing, research, and analytical skills, which enable them to deal with diverse academic projects. They possess a lot of handy researching tools and have access to different libraries and databases where they find credible sources for their works.

Making our customers satisfied with our work is one of our top priorities. You may reasonably ask how this can be assured. To meet and exceed the expectations of our clients, we have hired a team of skilled, experienced, and responsible writing representatives. In particular, we have hired many current and former educators, who know exactly what papers receive the highest grades. They are aware of all the existing standards of academic writing and can create papers that can meet the expectations of the most demanding tutors. We are proud to claim that our specialists create only top-notch papers.

We can update your order information until the writer is assigned or during the first stages within 10%-15% of the time allocated. In case you want to change the volume, level, deadline, etc., you may be charged with additional compensation since the writer will need to handle new instructions. If you failed to receive an immediate response to your message from the writer, you don’t need to worry about it. Most probably, the writer is just conducting in-depth academic research. Should you have an urgent inquiry, feel free to contact our support managers and they will ensure getting a quick response.

You should know that we help students to create brilliant papers. As soon as you receive the ordered document, you become its sole owner and author. This means you are free to submit it, utilize only some sections, use it for future reference, etc. We hope that our documents help you improve your own writing skills.

You are free to check it by the writer’s ID in the line Writer of your order. If this field includes the number, it means that the appropriate specialist was found and assigned to your order.

Yes, you can add this service when placing your order. Very often, our customers order drafts because they help them make sure that their writers are on the right track. Pay attention that the draft will be available to you after 50% of the deadline. Also, you should know that this service requires an extra payment.

In this case, you will need to get in touch with our support managers and ask them for assistance. One of our support team representatives will study your instructions carefully and assist you with placing an order.

No, the personal information of our clients is carefully protected from disclosure. To avoid any privacy issues, we have implemented the rule that does not allow our writers to know the names of the customers. At the same time, you should understand that we need to keep the personal information of our writers private as well.

Although we do not guarantee any grader for obvious reasons, you can be sure that we will provide you with papers of the highest quality. To fuel your confidence, we would like to inform you that all of our writers hold either Ph.D. or MA degrees and can cope with the most sophisticated academic tasks. If you check our testimonials page, you will find many positive reviews from our customers. Also, you can check some samples written by our experts that will help you understand that the quality provided by our writers is truly exceptional.

Of course. You can share your instructions with our support managers via e-mail or Live Chat and they will inform you whether we have writers who can complete your task.

Yes, sure, we can finalize your paper instead of you. You will just need to provide us with a detailed description of your project and attach the document that should be completed. If you experience any difficulties with placing an order, you can ask our support managers for assistance.

If you choose a supreme level of quality, it means that your assignment will be assigned to one of our top 30 writers specializing in your discipline. Moreover, you will receive a Detailed Plagiarism Report with the comments of one of our quality assurance managers on the plagiarism score. However, if you want to cooperate with a specific writer, you will need to add this option when placing the order. Our Writing Department will make sure your preferred writer will be assigned to your order right away.

Sure, you will just need to place a correct order. When making an order on our website, you will need to choose the “Online Exam” order type. Then, you will need to attach all the necessary materials, files, and instructions that should help your writer get prepared for your test. Do not forget to provide us with the accurate date of your test, as well as inform us about its duration. Finally, you will need to provide your writing assistant with valid login details so that they could access your test without any problems.

We want to let you know that we do not work with the payments directly. In case of experiencing any payment issues, you will need to try using another debit/credit card, browser, or device. In case you still cannot pay, feel free to contact our support managers for assistance.

You are free to request a revision of your paper within a free revision period. To send a revision request directly to the writer, you will need to go to My Orders – Completed Orders. Then, you will need to find the required order and select a Revision Request option. Make sure to provide your writer with clear comments for revision. If you have no opportunity to log in, you can contact our support managers and ask them to send your revision request to the writer.

Our writing department does its best to assign an appropriate writer to each order as soon as possible. Usually, it takes from a couple of minutes to several hours to find a suitable expert. However, depending on the assignment complexity, the urgency of the task, as well as availability of the writer, it may take more time.

The prices established on our website are stable, though you can always contact our support managers to discuss special offers available to you. What is more, we have a good affiliate system at our service, which provides our customers with attractive discounts. If you place an order now, the chances are high that you will get a great discount.

According to our rules, customers should provide all the files and materials necessary for completing their orders on their own.

The refund process may take from 3 to 5 working days, depending on the rules and policies of your bank or payment processing company.

Yes, we can take good care of your request. However, in accordance with our policies, you will need to pay the difference between the two urgency options. For example, if you have ordered your paper with a 3-day deadline, but you actually need it in six hours, you will need to pay the compensation covering the difference between the two deadlines. If you want to learn more about placing a compensation order, you should contact our support managers and ask for help.

To make sure that your paper will be double-checked by one of our quality assurance managers, you will need to order a VIP service that is called “Get an order proofread by an editor.” Once you add this option to your order, you can be sure that a skilled editor will be working on your paper ensuring your 100% satisfaction.

At the end of your deadline, you will need to log in to your personal account where you will find your paper. Also, you will receive an e-mail with a link for downloading your document.

Here, at our writing service, we work in accordance with the deadlines set. The urgency chosen by the customer influences the price of the order. Therefore, we cannot ask our writers or editors to do their work faster without the appropriate compensation. If you need to get your paper earlier, you will need to pay the price difference.

EssaysLab believes in building strong and trusting relationships with our customers by providing them with quality writing services, each and every time they place an order with us. Quality service is assured through extensive communication channels, the hiring of quality professionals to carry out the custom writing process, and a customer money-back guarantee. We value your trust and strive to earn it with every order entrusted to us.

EssaysLab is aware that the term 'custom service' has come to mean an array of different things these days. However, we really mean what we say: we are custom service. Our interface program is custom designed to enable our clients to: 1. Contact our customer service personnel if there are any order-related questions. 2. Place and pay for each order online. 3. Provide specific instructions for each custom writing assignment, including number of pages required, number of sources needed and any specific details related to the order. 4. Upload any required materials, guidelines, or images needed for completion of the order. 5. Communicate with the assigned writing professional during the writing process in order to provide additional clarifications, or request a revision. Download the completed order directly from the customer account panel and get it via e-mail.

To streamline the writing process, our interface is designed to enable customers to contact their writing professionals directly. This reduces errors in communication through third parties, and increases performance and quality of workmanship. However, should clients choose to speak with a customer service representative for any reason, EssaysLab.com can be contacted directly through one of several means, 24 hours a day and seven days a week.

Our interface is designed to enable customers to contact their writing professionals directly in order to speed the writing process. This option is perfect for reducing errors caused by communication through third parties, and increasing performance and quality of workmanship. Although if clients choose to speak with a customer service representative for any reason, EssaysLab.com can be contacted directly 24 hours a day and seven days a week.

We are doing our best to make payments comfortable for you. That's why all payments are made through 100% secure payment systems known worldwide. We accept all major credit and debit cards.

EssaysLab screens all finished products through anti-plagiarism software as a part of our order completion process. We use these programs for every order checking as your academic success is our writing success. That's why delivering plagiarism-free papers is our main aim. Our professional writers are aware of our screening process and are equally dedicated to providing customers with high quality custom essays. Each member of our team is aware of the high penalties associated with plagiarism in most colleges, and universities, and we strive to ensure that none of our custom writing products is plagiarized in any way.

Yes, you can! Once you place your order or inquiry, feel free to log into the system to check your order status, send messages to your writer or our support staff, upload additional files ( if they do not contradict initial requirements or are uploaded prior to the writing process), submit payment, and much more!

When choosing essay writing services at EssaysLab.com, you have an option of free revision for assignment you have ordered. You can apply for a free revision within 2 days after the order was completed. Please note: we do our best to fulfill your initial paper requirements. That's why we ask our customers to give precise instructions and all possible details because during writing process, you will be unable to change order requirements and basic order information.

To place an order with EssaysLab place cursor on "Order Now" button to go to the order page. Do not hesitate to contact us if we can be of any assistance. Fill in the form, providing as much information as possible, to be sure about our meeting all of your paper requirements.

We will happily use any sources that you need. In the instruction field, you can either provide us with the source name to be used in your assignment, or you may also upload the source as an attachment to the ordered paper.

Our mission is to deliver all papers without any delays, while also presenting them professionally to exceed your expectations. Our team guarantees that every paper written by our company meets your needs. It is imperative that you receive your paper on time and that the paper contains all the information specified in your instructions. Please, make sure you upload all instructions on time and provide timely clarifications to our requests regarding order details. Prompt cooperation from the customer’s side is highly appreciated, implying on-time delivery of all orders.

Our goal is to produce a paper that will guarantee satisfaction. If you believe that your writer did not follow instructions, you can request a free revision during 2 days after order delivery. You will only have to send your comments regarding specific parts that should be adjusted. However, please mind that customers should not change order instructions in their revision requests. If you are not pleased with the revised file, you can request a refund during 14 days after order delivery. In case of plagiarism issues, please send us a plagiarism report for investigation. You can find more details about revisions and refunds in the section “Terms of Use.”