Human Error

In order to minimize or eliminate the errors caused by the human factors, a human factor guide for aviation maintenance has been introduced in 1992. The purpose of this guide is to reduce the effects of human factors for the system practitioners. This guide is updated regularly with respect to the latest research and developments in the subjects of aviation maintenance and inspection. The human factor guide for aviation maintenance is produced in the form of both the soft copy that is the CD ROM and the hard copy that is the printed copy. It is now regarded as the basics of the training procedures in the aviation industry.

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The initial design of the work cards was often considered as unsatisfactory with respect to the human factors perspective. Thus, new design for the work cards was formed keeping in view the principles of the information design in accordance to the human factors literature. The new work cards were produced to provide help for the two different types of inspections. The first inspection type is the C check, which falls in to the category of heavy inspection and carried out occasionally. For this check, the inspector requires detailed instructions on the faults that are more likely to occur and also on the areas that require to be searched. The A checks are performed on frequent basis and hence, the inspection processes for them are the same every day or more precise on every night. So, the work cards for the A check routine inspection includes the sequential checklist for the procedures to be carried out whereas the detailed information regarding the checklist procedures and other issues concerning the A check are provided at the back side of the work cards. The new design of the work cards has practically proved to be an effective approach to prevent the drawbacks of the human factors. Simplified English was included in the work cards so that the comprehension error by the humans can be reduced. Due to the structural limitations of the airframe of some aircrafts, their inspection procedures need to be done in restricted spaces. (Hopkin, Garland and Wise, 2009)

Human factors have been incorporated in many Airlines. These human factors techniques include: Error Reporting, Audits for Human Factors, new design of forms, etc. Besides all this, the aviation regulatory bodies such as Federal Aviation Authority (F.A.A.), Civil Aviation Authority (C.A.A.) and others are analyzing the scope of maintenance human factors in aircraft’s failure. Hence, it can be concluded that now that Aviation Industry is dealing fairly and comprehensively with the human factors involved in aviations issues such as maintenance and inspections. But still the Aviation Industry has left out the human factors concerning the flight operations. The Aviation Industry has managed to be considered as a highly secure transportation system with a very few exceptions of incidents occurred particularly in the past. The latest research, development and technology have been incorporated in the design, inspection, maintenance and training department of the airlines. The threats related to the human factors have been addressed and over come through proper training, policies, procedures and documentations. The progress of the aviation industry is never ending story, as there is always room for further development. 

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